Privacy Policy
GetPayment Inc. ("GetPayment," "Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, process, and safeguard your information when you use our website, platform, products, and services (collectively, the "Services").
GetPayment operates in the United States and stores all data in the United States.
1. Company Information
GetPayment Inc
1201 N Orange Street, Suite #7235
Wilmington, Delaware 19801, United States
Email: support@getpayment.com
2. Scope of This Policy
This Privacy Policy applies to:
- Visitors to our website
- Users of our platform and services
- Customers, merchants, and partners
- Individuals who interact with us in a business capacity
This Policy does not apply to third-party websites, services, or applications that may be linked from our Services.
3. Information We Collect
A. Personal Information You Provide
When you register, use our Services, or communicate with us, we may collect:
- Full name and business name
- Email address, phone number, mailing and billing address
- Government-issued identification (if required for compliance)
- Tax identification numbers
- Bank account information and payment card details
- Account login credentials
- Customer support communications
B. Financial and Transaction Information
Because GetPayment provides payment-related services, we may collect:
- Transaction history and payment amounts
- Merchant account details and bank routing numbers
- Payment processing data and fraud prevention information
Sensitive payment card data is processed in compliance with PCI-DSS standards where applicable.
C. Automatically Collected Information
- IP address, browser type, device information, operating system
- Referring URLs, access timestamps, and usage data
- Cookies and tracking data
D. Cookies and Tracking Technologies
We use session cookies, persistent cookies, analytics cookies, and security cookies. You may adjust cookie preferences in your browser settings. Disabling cookies may limit functionality.
4. How We Use Your Information
We use collected information to:
- Provide and maintain our Services
- Process payments and transactions
- Verify identity and prevent fraud
- Comply with financial regulations
- Improve user experience and provide customer support
- Communicate service updates and send administrative messages
- Conduct analytics and research
- Enforce our Terms of Service and comply with legal obligations
We do not sell your personal information.
5. Legal Bases for Processing
We process data under the following lawful grounds: performance of a contract, compliance with legal obligations, legitimate business interests, and user consent (where required).
6. How We Share Information
A. Service Providers
Third-party vendors who assist with payment processing, fraud detection, cloud hosting, data storage, customer support, email communications, and analytics. All service providers are contractually obligated to protect your data.
B. Financial Institutions
Banks and payment networks necessary to complete transactions.
C. Legal and Regulatory Authorities
When required by court order, subpoena, government request, AML laws, or KYC requirements.
D. Business Transfers
If GetPayment undergoes a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.
7. Data Storage and Security
All data is stored in the United States. We implement industry-standard safeguards including:
- Encryption in transit (SSL/TLS) and at rest (where applicable)
- Access controls and multi-factor authentication
- Monitoring systems and secure server infrastructure
- Regular security reviews
However, no system can be guaranteed 100% secure.
8. Data Retention
We retain personal information as long as necessary to provide Services, as required by financial regulations, for fraud prevention, tax and accounting compliance, to resolve disputes, and to enforce agreements. Retention periods may vary based on regulatory requirements.
9. Your Privacy Rights
Depending on your state of residence (including California), you may have the following rights:
To exercise these rights, contact: support@getpayment.com. We may verify your identity before fulfilling requests.
10. Children's Privacy
Our Services are not directed to individuals under 18 years of age. We do not knowingly collect information from minors. If we learn that a minor has provided personal information, we will delete it promptly.
11. Marketing Communications
You may opt out of marketing emails by clicking "unsubscribe" in emails or contacting us directly. We may still send service-related communications.
12. Third-Party Services
Our platform may integrate with third-party services (e.g., banking APIs, analytics tools). Their privacy policies govern their practices. We encourage you to review their policies.
13. Do Not Track Signals
Our Services do not currently respond to browser "Do Not Track" signals.
14. California Privacy Notice (CCPA/CPRA)
For California residents:
Categories Collected: Identifiers, financial information, commercial information, internet activity, geolocation data.
Sources: Directly from users, from financial institutions, from service providers.
Business Purpose: Payment processing, fraud detection, compliance, service improvement.
We do not sell or share personal information as defined under California law. California residents may contact us at: support@getpayment.com
15. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted with a revised "Last Updated" date. Continued use of Services constitutes acceptance of changes.
16. Contact Information
GetPayment Inc · 1201 N Orange Street, Suite #7235 · Wilmington, Delaware 19801 · United States
Email: support@getpayment.com