Enterprise Ecommerce Payments: Custom Infrastructure, White-Glove Service, Contractual SLAs
Enterprise ecommerce brands don't just need a payment processor — they need a payments partner with contractual accountability, dedicated engineering support, and infrastructure that meets Fortune 500 compliance and uptime requirements.
GetPayment serves enterprise merchants processing $5M+/month with custom pricing structures, multi-entity support, dedicated integration engineering, SOC 2 Type II compliance, and SLAs with financial credits. This is payment processing built for organizations where downtime is measured in hundreds of thousands of dollars per hour.
Enterprise Payment Requirements
All features available for qualifying enterprise merchants ($5M+/month)
Enterprise-Grade Payment Infrastructure
Every component designed for the complexity, compliance, and accountability requirements of enterprise ecommerce.
Multi-Entity Support
Separate merchant accounts per entity with consolidated reporting, shared fraud rules, and unified chargeback management. Multi-brand support with brand-level customization.
Contractual SLA Guarantees
99.99% uptime with financial credits. 15-minute P1 response, 1-hour P2 response. Settlement timing guarantees. Not aspirational — contractually bound.
Dedicated Team
Dedicated account manager, integration engineer, compliance specialist, and executive sponsor. Your team knows your business architecture, not a ticket queue.
Enterprise Security & Compliance
SOC 2 Type II report, GDPR DPA, PCI DSS Level 1, and procurement questionnaire support. Built for Fortune 500 vendor qualification processes.
Global Enterprise Processing
Multi-currency settlement per entity, local acquiring across 40+ countries, consolidates cross-border reporting, and regional compliance expertise.
Custom Reporting & Analytics
Bespoke reporting built for your accounting structure. ERP integration for automated reconciliation. Custom data feeds to your data warehouse.
Enterprise Onboarding Process
A structured, managed migration process that eliminates risk for enterprise transitions.
Discovery
Business review, architecture audit, volume analysis, and custom pricing negotiation.
Contract
SLA negotiation, commercial terms, compliance documentation, and vendor qualification.
Integration
Dedicated engineer builds integration, ERP connections, and custom reporting.
Testing
Full UAT, load testing, failover testing, and settlement reconciliation verification.
Migration
Gradual traffic migration with parallel processing, full monitoring, and executive sign-off.
Enterprise Payment Processing FAQ
The questions that matter most to enterprise ecommerce finance and technology teams.
Recommended Enterprise Payment Guides
Dive deeper into topics related to this guide.
Enterprise Payment Solutions Built for Scale
Custom infrastructure, SLA guarantees, and dedicated teams for enterprise ecommerce brands processing $5M+/month.