Migrate to GetPayment Without Missing a Single Sale
Switching payment processors is one of the most common things merchants delay — because they're afraid of downtime, developer headaches, and losing stored customer tokens. Every one of those fears is addressable.
GetPayment's white-glove migration service handles underwriting, integration support, token migration, and parallel testing — so you're fully live in 7 days without your customers ever knowing you switched.
Why Merchants Switch to GetPayment
Based on survey of 1,200+ merchants who migrated to GetPayment in 2025
The Four Reasons Merchants Delay Migrating — Solved
We've migrated over 1,200 merchants. Every objection has a direct solution. Here they are.
Fear of downtime causing lost sales during the processor switch
Parallel processing architecture — we run alongside your current processor. Zero forced downtime. Total cutover takes under 5 minutes during a scheduled window
Complex developer work to re-integrate a different payment API
95% Stripe-compatible API. Most migrating merchants need 2–4 hours of developer time. We provide migration specialists and complete documentation
Stored customer tokens may be lost, forcing customers to re-enter cards
PCI-compliant token migration handled by our team. In most cases customers don't need to re-enter payment details
Uncertainty about losing current processor's reserve funds
Your previous processor releases reserves on its existing schedule. We advise on structuring your new account to minimize reserve requirements from day one
Your Complete Migration Timeline
Every step from first call to live processing — with clear deliverables at each stage.
Discovery Call
Day 1 — 30 minWe audit your current processor: rates, authorization rates, chargeback history, and pain points. You receive a custom migration plan and savings projection the same day.
Application & Underwriting
Days 1–5Submit your merchant application. For standard ecommerce: 24–48 hour decisions. High-risk industries: 3–7 business days. We communicate directly with the underwriting team on your behalf.
Integration & Sandbox Testing
Days 3–6Your developer integrates against our sandbox (or we assist). API documentation, code examples, and a technical specialist available for direct questions. Test cards, webhooks, and decline scenarios.
Parallel Live Testing
Days 5–7Route 10–20% of real traffic to GetPayment while your existing processor handles the rest. Compare authorization rates, speed, and settlement in real conditions.
Full Cutover
Day 7Migrate 100% of traffic during a low-traffic window (typically 2am–5am). Your migration specialist monitors everything in real time. Your old processor remains as instant fallback.
Optimization & Ongoing Management
OngoingDedicated account manager tunes routing rules, fraud settings, and retry logic. Monthly performance reviews. Chargeback monitoring and pre-dispute alerts from day one.
What Our Migration Service Includes
Everything handled for you — from underwriting to go-live. No additional fees for migration support.
Zero-Downtime Cutover
Parallel processing means you keep your current processor live throughout. Traffic migrates in stages. Final cutover in under 5 minutes during a low-traffic window.
Stripe-Compatible API
95% API compatibility means minimal developer work. Drop-in SDK, compatible webhooks, similar authentication. Most Stripe migrations complete in 2–4 developer hours.
Token Migration Support
Our team handles PCI-compliant token migration with your existing processor. In most cases customers don't need to re-enter stored payment methods.
Dedicated Migration Specialist
A named migration specialist manages your entire transition. Direct Slack access, proactive communication at every stage, and 24/7 monitoring during go-live.
Parallel Performance Testing
Run 10–20% of traffic on GetPayment before full migration. See real authorization rates, decline patterns, and settlement speed before you fully commit.
7-Day Standard Timeline
From first call to live processing in 7 days for standard merchants. High-risk and enterprise accounts typically 14–21 days. We communicate clearly about your specific timeline.
Migration FAQ
Everything merchants ask before switching processors.
Ready to Make the Switch?
Book a 30-minute migration call. We'll map out your exact timeline, answer every question, and send you a savings projection the same day.