Built in the Trenches.
Proven Under Fire.
Eight years of fighting card scheme rule changes, bank reversals, and industry headwinds — so our merchants never have to fight alone.
2017
Founded
50+
Banking Partners
$2B+
Processed Annually
10K+
Active Merchants
The Story Behind GetPayment
This isn't a typical fintech origin story. There's no garage, no billion-dollar VC round, and no overnight success. There's just years of grinding through the hardest parts of payments — and coming out the other side knowing more than anyone else in the room.
The Founding Frustration
Our founder watched a string of legitimate businesses — supplements, adult wellness, subscription boxes — get their Stripe and PayPal accounts frozen overnight with no warning and no recourse. Millions in revenue, gone. He'd seen it happen too many times. In 2017, GetPayment was born with a single mission: give every legitimate business access to stable, honest payment processing.
The First Wall
Our first acquiring bank partnership collapsed six months in. Visa updated their High-Risk guidelines and our bank partner panicked, offboarding an entire portfolio overnight. We lost 40% of our merchants in a week. It was brutal. But it taught us the most important lesson in this industry: never rely on a single banking relationship. We rebuilt, this time with redundancy at the core.
The Network Breakthrough
After that near-death experience, we spent 18 months building relationships with 12 new acquiring banks across the US and Europe. When Mastercard tightened their nutraceutical rules in Q2 2019, we were the only processor who could keep our merchants live — because we had three different bank options to route them through. The calls we got that week changed everything. Word spread fast.
The Pandemic Test
COVID-19 sent chargeback ratios through the roof for travel and events merchants. Card schemes issued emergency bulletins weekly. Banks were pulling out of verticals they'd serviced for years. We had to manually renegotiate terms with 6 different banks simultaneously while keeping 800+ merchants processing. 22-hour days. No days off. But we kept 97% of our portfolio live when competitors were folding.
$2 Billion Milestone
We crossed $2 billion in annual processing volume — not because we chased volume, but because the merchants we'd fought for during the hard years stayed with us and grew. Many of them had scaled their businesses 10x using the stability we provided. That milestone wasn't ours. It belonged to every merchant we'd refused to abandon.
Mastering the Card Schemes
After years of direct dialogue with Visa and Mastercard compliance teams, we became one of the few processors to earn proactive advance notice on scheme rule changes. We now sit on advisory panels that shape how high-risk categories are classified. We went from reacting to the rules to helping write them.
The Authority Standard
Today, GetPayment processes $2B+ annually for over 10,000 merchants across 180+ countries. We have 50+ active acquiring bank relationships and a compliance team that tracks every card scheme update in real-time. When merchants come to us, they're not rolling the dice. They're getting battle-tested infrastructure built by people who've seen every scenario the industry can throw at you — and survived every single one.
What We Stand For
The principles forged through eight years of hard lessons.
Integrity First
Transparent pricing, honest timelines, no hidden terms. We tell you exactly what to expect before you sign anything.
Merchant Advocacy
We fight for businesses that deserve better. If a bank says no, we find one that says yes.
Deep Expertise
Eight years navigating card scheme rules and acquiring bank relationships — that's hard-won knowledge working for you.
Relentless Results
We don't settle for 'good enough'. Our team pushes for the best rates, fastest approvals, and highest uptime.
Why merchants stay with us for years
Most payment processors are good at selling accounts. We're good at keeping them. When Visa changes a rule, when a bank pulls out of a vertical, when your chargeback ratio spikes — you want someone in your corner who's been there before.
- We've navigated every major card scheme rule change since 2017
- 50+ active bank relationships means we always have a backup plan
- Direct compliance relationships with Visa and Mastercard
- 97% merchant retention rate — merchants don't leave when they're treated fairly
- Proactive alerts before rule changes impact your account
"GetPayment kept us live during the 2020 pandemic chaos when every other processor was offboarding travel merchants. That kind of loyalty doesn't get forgotten."
— Travel Merchant, $4M/month volume
Our Credentials & Expertise
Founded
2017
8 years in high-risk payment processing, navigating every major card scheme rule change since Visa's 2018 High-Risk reclassification.
Industry Authority
50+ Banks
Direct acquiring bank relationships across US, Europe, and offshore jurisdictions. Visa/Mastercard compliance advisory panel member since 2023.
Track Record
$2B+ / Year
Annually processed across 10,000+ merchants in 180+ countries. 97% merchant retention rate. Internal data 2025–2026.
Ready to work with people who get it?
Eight years of battle-tested payment expertise, on your side. Apply today and get a decision in hours.