Recover Revenue &
Protect Your Business
with Chargeback Alerts

Chargeback alerts give you the unique opportunity to avoid and resolve transaction disputes before they become chargebacks. These alerts not only protect your bottom line, but they help keep your merchant account safe and free from risk of closure. GetPayment offers the most affordable chargeback alert rates in the industry as our team looks out for you 24/7.

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Don’t Let Chargebacks
Ruin Your Business

Chargeback alerts are relatively new, & they have changed the world of credit card processing by giving merchants the opportunity to avoid chargebacks. These alerts allow you to communicate with the card issuer before the chargeback is filed, which means you can save your reputation & your merchant account.

Once you’re signed up for GetPayment’s chargeback alerts, you’ll always know when a customer initiates a transaction dispute. Each and every time a dispute is initiated, you’ll receive a notification so you can resolve the issue before it becomes a chargeback.

GetPayment monitors and quickly alerts you about all of your transaction disputes so you don’t need to worry about sudden, surprise issues with your merchant account.

Is Your Business
Experiencing Chargebacks?

Whether your business is at low or high risk for chargebacks, it’s vital for you to understand where they are coming from, why they are occuring, what they’re really costing you, and what you can do to stop them. Download our free "Chargeback Reduction Guide" for quick tips on how to reduce or prevent chargebacks and save your merchant account.

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Benefits of Get Payment’s
Chargeback Alerts

Preventing chargebacks associated with unauthorized transactions or unhappy customers will improve your bottom line and ensure your business’s longevity.

Cost Reduction

By preventing chargebacks, we help you avoid the corresponding fees and recover lost revenue.

Reputation Protection

It helps ensure the longevity of your merchant account & payment processing abilities.

Manual Reviews

We manually review each chargeback alert, ensuring you don't pay for any protection that didn't happen.

Fraud Protection

Respond to cardholder inquiries around unrecognized or fraudulent transactions prior to a chargeback.

Business Optimization

Tracking disputes will allow you to improve your business by identifying causes of disputes

Wide Coverage

GetPayment provides a broad chargeback alert network across the United States & Europe.

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How GetPayment’s
Chargeback Alerts Work

Preventing chargebacks isn’t a
once-a-month task or a small event that takes place at a single point in time on a regular basis. GetPayment continuously monitors and intercepts “bad” transactions even after they’ve been approved to protect your business against product losses and chargeback fees.


The consumer contacts their payment card issuer to report an issue or an unauthorised transaction.


The card issuer alerts Getpayment about the situation and effectively places the chargeback on hold.


Within 24 hours of the dispute, Getpayment alerts your team with a notification so you have resolve the issue.


You can respond quickly & avoid the chargeback going through because you were able to resolve the dispute with your customer!

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Could Cost You
Your Entire Business

The biggest credit card networks track the number of chargebacks you receive. If they decide you’ve received too many chargebacks, your business will be deemed "excessively risky." If you are labeled high risk (at their full discretion), limits may be placed on your monthly processing volume & your funds may be put on hold to be used for ongoing chargeback fees & customer refunds.

Your merchant account may even be terminated due to chargebacks, making it nearly impossible to get a new merchant account with another bank.

This could mean the end of your business all together.

Direct Costs of Chargebacks
  • Lost Merchandise
  • Chargeback Fees
  • Shipping Costs
  • Credit Card Penalties
  • High Transaction Fees
  • Merchant Account Termination
  • Operational Costs
Hidden Costs of Chargebacks
  • Manual Reviews
  • Wasted Labor
  • Lowered Bank Authorization Rates
  • Opportunity Costs
  • Customer Acquisition Costs
  • Brand Loyalty
  • Customer Friction

Safeguard your merchant account today by making use of
GetPayment’s chargeback alerts.

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Let GetPayment
Protect Your
Business & Your Reputation

Take advantage of the cheapest chargeback alert rates in the industry!

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* We happily accept merchants processing any amount. Price guarantee for merchants processing $10,000 or more per month. Free terminals and other promotions depend on processing volume, credit and qualifications.